How do I place an order?

Shopping on is quick and easy. Click here (video link) for step-by-step instructions.

How do I cancel an order?

If you’ve received your order confirmation but not yet paid for your order (e.g. if you’ve selected to pay by regular EFT or Cash On Delivery), then you can request a cancellation here.  If you have paid already and your mouthguard impression is done,...

Can I make changes to my order after I’ve placed it?

Yes you can change any part of your order up until we receive the impression. Once you have paid already and your mouthguard is being made we won’t be able to change the order. Please contact our customer care team if you would like to amend your order.  It’s not...

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